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Customer Testimonials

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Heat Pump Installation in Columbia, MD 21044

“Wonderful experience working with Environmental Systems Associates from start to finish. All of the installers were very professional, and did a great job removing my old system and installing the new one. I was very impressed with the quality of work and the efficiency at which they completed the job. I have now had nearly two weeks to evaluate the installation, during a period of extremely cold weather, and everything is working perfectly.”

– Michael G.

Gas Furnace Repair in Ellicott City, MD 21042

“We would like to recognize Nicholas for his outstanding efforts in troubleshooting our recent issue with our furnace thermostat. We called ESA because our thermostat screen would turn “blank” several times a day for several minutes. Initially he thought we would need a new thermostat unit, so a followup appointment was scheduled for the next day for installation. When he returned, he told us he had thought about this problem and wanted to check some other things in our system, thinking perhaps there was another problem causing the thermostat to shut off. After some more investigation, Nicholas found that the fan speed was set too low during the new installation last year, which was causing excessive heat and tripping the system to shut off. This solved our problem, and he saved us over $400. We would like to commend his diligence and motivation, since he was thinking about this during his off hours. It demonstrates that he is a very capable technician who should be encouraged towards more responsibility and higher level work. Thank you!”

– Audrey K.

Gas Furnace Installation in Ellicott City, MD 21042

“The team that installed our new furnace/AC did a great job. They were professional, wearing masks, and were efficient. At the end, the team leader explained every. I am very impressed with every aspect of the job.”

– Robert F.

Air Conditioner Replacement in Ellicott City, MD 21042

“ESA installed our air conditioner and gas heat units 22 years ago. When our AC unit stopped working, ESA came right out, assessed the situation, and explained our options. In the few days that we were without working AC, ESA lent us a portable room air conditioner unit, which cooled our main living area nicely. Our new AC is wonderful!! The ESA technicians are fantastic and take care of every detail. Upon completion, the system was explained to me in detail. I highly recommend ESA for all heating and cooling needs.”

– Jane J.

Air Conditioner Repair in Elkridge, MD 21075

“JJ came out today when the system said it was malfunctioning and to call ESA. JJ was here within the hour from when I placed the call. He was professional, friendly, efficient, and very knowledgeable. He answered all of my questions and ensured that I had an adequate understanding of everything going on. JJ truly embodies the characteristics of a phenomenal provider of service in this industry.”

– Cheri T.

Air Conditioner Maintenance in Ellicott City, MD 21042

“I have been using Environmental Systems Associates for over 10 years and it has always been with excellent results. Recently, I added a Gas Furnace to my house and went through ESA to handle all the aspects. Top notch professions that really know the systems. I also have relied on them for yearly maintenance and repairs. Always on time, always knowledgeable and professional. I believe they always go above and beyond by providing advice, tips on getting the best out of your HVAC systems. They are the absolute best!”

– Mary Ann E.

Gas Furnace Installation in Columbia, MD 21044

“Love our new gas heater and air conditioning system. The installation crew was professional, efficient, and went beyond requirements to complete an excellent job. We are extremely pleased.”

– Barbara D.

Maintenance in Columbia, MD 21046

“Great work, very knowledgeable. I would prefer Ivan on all my service calls and also prefer first AM appointment.”

– Robert T.

Gas Furnace Maintenance in Ellicott City, MD 21042

“They came on time, provide maintenance for the gas furnace and air conditioner. They did a great job.”

– John L.

Gas Furnace Repair in Columbia, MD 21044

“I have been a customer of Environmental Systems since 1976. I would like to recognize Maureen(office contact) and Scott (our tech) for an outstanding job recently done for us – last week before the snow began we had no heat-Scott had someone troubleshoot our Carrier model and came to our home twice to make sure the proper repair was done before the storm. As a seasoned (older) realtor I have provided Environmental's name to many clients thru the years they provide outstanding service in a very professional manner.”

– Elaine K.

Need HVAC Service?

Call the experts at Environmental Systems Associates.

Call us at 410-381-7991


Environmental Systems Associates proudly provides HVAC service to Howard County. Visit our service area page for more coverage details, call us at 410-381-7991, or request service online today.