Customer Testimonials

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Air Conditioner Repair in Elkridge, MD 21075

“JJ came out today when the system said it was malfunctioning and to call ESA. JJ was here within the hour from when I placed the call. He was professional, friendly, efficient, and very knowledgeable. He answered all of my questions and ensured that I had an adequate understanding of everything going on. JJ truly embodies the characteristics of a phenomenal provider of service in this industry.” – Cheri T.

Air Conditioner Maintenance in Ellicott City, MD 21042

“I have been using Environmental Systems Associates for over 10 years and it has always been with excellent results. Recently, I added a Gas Furnace to my house and went through ESA to handle all the aspects. Top notch professions that really know the systems. I also have relied on them for yearly maintenance and repairs. Always on time, always knowledgeable and professional. I believe they always go above and beyond by providing advice, tips on getting the best out of your HVAC systems. They are the absolute best!”

– Mary Ann E.

Gas Furnace Installation in Columbia, MD 21044

“Love our new gas heater and air conditioning system. The installation crew was professional, efficient, and went beyond requirements to complete an excellent job. We are extremely pleased.”

– Barbara D.

Maintenance in Columbia, MD 21046

“Great work, very knowledgeable. I would prefer Ivan on all my service calls and also prefer first AM appointment.”

– Robert T.

Gas Furnace Maintenance in Ellicott City, MD 21042

“They came on time, provide maintenance for the gas furnace and air conditioner. They did a great job.”

– John L.

Gas Furnace Repair in Columbia, MD 21044

“I have been a customer of Environmental Systems since 1976. I would like to recognize Maureen(office contact) and Scott (our tech) for an outstanding job recently done for us – last week before the snow began we had no heat-Scott had someone troubleshoot our Carrier model and came to our home twice to make sure the proper repair was done before the storm. As a seasoned (older) realtor I have provided Environmental's name to many clients thru the years they provide outstanding service in a very professional manner.”

– Elaine K.

Air Conditioner Installation in Elkridge, MD 21075

“I can highly recommend ESA. Installation of a new AC and Furnace was scheduled within one week after placing the order. The space for the furnace was very, very tight but Ryan L. and his team fit in the new one just fine. (The original furnace was put in when the house was built before they put up the walls…). They showed up on time, cleaned up after they left, they handle the warranty registration, permit, inspection, rebate submission etc. Very Happy with their service.”

– Ferdinand M.

Gas Furnace Maintenance in Columbia, MD 21044

“Steve of Environmental Systems Associates provided our semi-annual AC/H checkup. He showed up exactly on time (and brought in my newspaper with him). He was extremely friendly and helpful, taking the time to fully explain a number of setting options on our automated thermostat relating to humidity settings in the heating mode vs the cooling mode. His inspection and maintenance of our systems left me confident that they are in good shape and will get us through the winter. He also gave me his card and offered to personally answer any additional questions that come up. I award Steve "5 Stars" for friendliness, helpfulness and thoroughness. He is recommended without reservation. Thanks again Steve and hope to see you next inspection.”

– Jeffrey O.

Heat Pump Maintenance in Columbia, MD 21044

“Your service technician, Ivan G, just left my house after providing the semi annual maintenance service to my 3 heat pump units. I would like to commend him for his efficiency, as well as his outstanding professional manner. He seemed very knowledgeable in responding to any questions I posed and performed his tasks with diligence. He was very polite and also tidy. I would like to request that he be the dedicated service person to return to our home for all contracted maintenance services. Thank you so much.”

– Helen M.

Air Conditioner Repair in Ellicott City, MD 21043

“Great service and fair pricing, I will be using environmental system for all my future ac and heating repairs. Came out same day my ac failed and repaired on the spot. I even got an invoice with pictures of what had caused the issue.”

– Andrew K.

Steve Gibson
Steve Gibson
16:21 31 May 23
Tech arrived on time, was professional and very thorough. I've had nothing but great service from this company over the years since 2010 when they replaced our entire HVAC system.
Brian Bunk
Brian Bunk
09:22 31 May 23
Had a new outside A/C unit and air handler installed by Environmental Systems. Very pleased with the job performed, area was left spotless. The installation team of 3 men answered any question I had and took time to explain the parts and pieces being installed. Job well done.
Stacey M
Stacey M
00:58 31 May 23
Janice Santiago
Janice Santiago
22:14 30 May 23
Skyler and Willy were very polite and professional. Skyler was very knowledgeable and explained everything on detail. Great service!
D Warner
D Warner
16:39 30 May 23
Steve Evseeff
Steve Evseeff
15:07 30 May 23
Very thorough inspection and maintenance
Eric Furst
Eric Furst
22:23 26 May 23
We've done our routine maintenance with ESA for the past 6 years. Ben was just over today for our yearly check-up. In these 6 years, we've had one or two little items, but nothing that amounted to a ton of money, and I believe the active monitoring has prevented bigger problems. They are excellent at making and maintaining their schedule - always on time, always professional, always with clear explanations and useful recommendations. We'll keep working with them!
Donald C. Lanini
Donald C. Lanini
14:55 26 May 23
Skyler was courteous, knowledgeable and efficient and shared useful information during the course of his visit.
Robert Freund
Robert Freund
13:07 26 May 23
Excellent job by Ben Griswold.
Alan Krafft
Alan Krafft
11:59 26 May 23
Great service. Very professional.
Nancy Palumbo
Nancy Palumbo
18:17 25 May 23
The technician, Skyler, came to the house to perform the hvac maintenance check. He was thorough, professional and personable.
John Burch
John Burch
11:13 25 May 23
Prompt and efficient.Effective bi-yearly maintenance of total HVAC system.Seamless scheduling and technician , Mr. Morgan, professional and very knowledgeable of all things relating to our complete HVAC system .Highly recommend ESA !
doug8537
doug8537
22:35 23 May 23
Tarrence did an excellent job
James Ferry
James Ferry
16:33 23 May 23
I’ve been using ESA for heating and air conditioning services for my home and business for about 14 years. They have offered great advise and planning for installing and maintaining new and existing systems. Skyler was just in to service the air conditioning system at my business. He was very personable and professional. It is very comforting to work with people you trust.
Maria Engelbrecht
Maria Engelbrecht
22:22 22 May 23
Tarrence came and worked hard to find the wiring problem. He kept at it trying different things. He stayed until after 6 to help us get our air conditioning back working. This is the 4th person trying to figure out why our HVAC system wasn’t working. Tarrence got the job done. He’s the best!

Need HVAC Service?

Call the experts at Environmental Systems Associates.

Call us at 410-381-7991


Environmental Systems Associates proudly provides HVAC service to Howard County. Visit our service area page for more coverage details, call us at 410-381-7991, or request service online today.