Reviews


“Wonderful experience working with Environmental Systems Associates from start to finish. All of the installers were very professional, and did a great job removing my old system and installing the new one. I was very impressed with the quality of work and the efficiency at which they completed the job. I have now had nearly two weeks to evaluate the installation, during a period of extremely cold weather, and everything is working perfectly.” – Michael G.
'- Michael G.

“We would like to recognize Nicholas for his outstanding efforts in troubleshooting our recent issue with our furnace thermostat. We called ESA because our thermostat screen would turn “blank” several times a day for several minutes. Initially he thought we would need a new thermostat unit, so a followup appointment was scheduled for the next day for installation. When he returned, he told us he had thought about this problem and wanted to check some other things in our system, thinking perhaps there was another problem causing the thermostat to shut off. After some more investigation, Nicholas found that the fan speed was set too low during the new installation last year, which was causing excessive heat and tripping the system to shut off. This solved our problem, and he saved us over $400. We would like to commend his diligence and motivation, since he was thinking about this during his off hours. It demonstrates that he is a very capable technician who should be encouraged towards more responsibility and higher level work. Thank you!”

– Audrey K.

'- Audrey K.

“The team that installed our new furnace/AC did a great job. They were professional, wearing masks, and were efficient. At the end, the team leader explained every. I am very impressed with every aspect of the job.”

– Robert F.

'- Robert F.

“ESA installed our air conditioner and gas heat units 22 years ago. When our AC unit stopped working, ESA came right out, assessed the situation, and explained our options. In the few days that we were without working AC, ESA lent us a portable room air conditioner unit, which cooled our main living area nicely. Our new AC is wonderful!! The ESA technicians are fantastic and take care of every detail. Upon completion, the system was explained to me in detail. I highly recommend ESA for all heating and cooling needs.”

– Jane J.

'- Jane J.

“JJ came out today when the system said it was malfunctioning and to call ESA. JJ was here within the hour from when I placed the call. He was professional, friendly, efficient, and very knowledgeable. He answered all of my questions and ensured that I had an adequate understanding of everything going on. JJ truly embodies the characteristics of a phenomenal provider of service in this industry.”

– Cheri T.

'- Cheri T.

“I have been using Environmental Systems Associates for over 10 years and it has always been with excellent results. Recently, I added a Gas Furnace to my house and went through ESA to handle all the aspects. Top notch professions that really know the systems. I also have relied on them for yearly maintenance and repairs. Always on time, always knowledgeable and professional. I believe they always go above and beyond by providing advice, tips on getting the best out of your HVAC systems. They are the absolute best!”

– Mary Ann E.

'- Mary Ann E.

“Love our new gas heater and air conditioning system. The installation crew was professional, efficient, and went beyond requirements to complete an excellent job. We are extremely pleased.”

– Barbara D.

'- Barbara D.

“Great work, very knowledgeable. I would prefer Ivan on all my service calls and also prefer first AM appointment.”

– Robert T.

'- Robert T.

“I have been a customer of Environmental Systems since 1976. I would like to recognize Maureen(office contact) and Scott (our tech) for an outstanding job recently done for us – last week before the snow began we had no heat-Scott had someone troubleshoot our Carrier model and came to our home twice to make sure the proper repair was done before the storm. As a seasoned (older) realtor I have provided Environmental's name to many clients thru the years they provide outstanding service in a very professional manner.”

– Elaine K.

'- Elaine K.

justin curtis
justin curtis
1695130525
Aunt Gloria
Aunt Gloria
1695070114
ESA kept my HVAC system running for 30 years! However, all good things must come to an end and they could no longer keep it going. It was time to replace the system. Lora, Ryan and Cody were excellent. Unfortunately I have forgotten the names of the other technicians. The teams worked quickly and diligently to replace my ancient system during the height of the summer heat. As a long time customer I highly recommend ESA!
From start to finish everything was done well. We had a new AC install and the overall job looks great.
Summary:Competitive priceThorough quoting process for new air conditionerEfficient installationQuality service when a minor issue came upWe had a new air conditioner installed by ESA. The consultant that visited to quote a system was one of the most thorough among five different companies we received quotes from. ESAs price was one of the best so we went with them. The installation went quickly and on schedule. Three months later when it was really hot out I noticed a lot of noise coming from the system. I requested service and a technician came out the next morning. Even though it was cooler and the noise was not noticeable at the time, the technician took my concerns seriously and determined that our system while within spec was overcharged with refrigerant. He removed some of the excess refrigerant. It's been a week of hot days later and the noise has not returned. We were not billed for this service.
Jim Bothe
Jim Bothe
1692276311
Tim visited this morning for the annual checkup. The experience was perfect. In addition to providing excellent service, Tim and I chatted about family and past experiences. He also gave me some tips on how o better maintain my AC unit. He's an excellent technician, and a great guy - as are all the folks I've encountered at ESA over the years. Keep up the good work.Also a 2023 shout-out to Cody, Dylan, John and Derlyn who installed our replacement system (after 21 years). They were all great.
Jackie Gorey
Jackie Gorey
1689531111
Company was recommended by HOA. I have had a maintenance agreement for 3 years and have always been satisfied with the services provided.
Steve Sprecher
Steve Sprecher
1689008932
I wanted to relate how incredibly response and helpful ESA was regarding an HVAC issue last week. Last Thursday (7/6/23), our HVAC blower started making a lot of noise, which progressed to screeching like a banshee; it had done this occasionally in the past but resolved itself, and passed a tune-up by ESA this spring. At 5 am on Friday AM, the blower finally let out one last scream and died (it was 20 years old) and we had no A/C. I called the answering service and left a message, they said calls would be returned stating at 8. At 8:02 AM Friday, I got a call back and a tech was here at 845. He had to come a couple of times, as they did not have the right size blower the first time around. At 3 pm, we had our AC back on!I am just so very grateful for ESA's great customer service. I know the tech had to squeeze us in between other jobs. I have just never seen customer service like this before, and wanted to spread the word about it. I highly, highly recommend them.
Mario Lopiccolo
Mario Lopiccolo
1688779173
Ben Griswold was very professional. He located the source of my condensate leak and corrected it.
Melton Holden
Melton Holden
1688755991
Ben was efficient, thorough and very polite. We are always happy with their service.
Ashley Moss
Ashley Moss
1688157116
Professional, prompt, and thorough service
They are the most professional company I've ever done business with. I have been doing business with Environmental well over 15 years. I highly recommend them, they get the job done right the first time. Ben G & John Manos were my technicians. They explain to me in details what was the problem with my AC and repaired it .
Lisa Eckert
Lisa Eckert
1688066672
Ben Griswold was professional, knowledgeable, and a pleasure to work with.
Becky Morris
Becky Morris
1687882291
Always a great experience with ESA. Our AC broke down, and they were able to fit us in as a result of a cancellation. Ben was able to find the issue and quickly resolve it. He also took the time to explain what the issue was, and what to watch for moving forward. He also had maintenance recommendations for our system to run better. I appreciate that Ben wore shoe covers/mask - was very clean and helpful.
Luciana Inglis
Luciana Inglis
1687363248
I've been working with Environmental Systems Associates for over ten years, and they have a long history of supporting my condo community with professionalism and care. They had installed the HVAC system that was in place when I bought my condo, and the seller had passed along records of service calls with ESA, so I called them when I needed support.They replaced my HVAC system in 2015. I subscribe to their seasonal maintenance plan, so they come out twice a year to make sure everything is in good order. I've only had trouble with my system twice in 8 years: one turned out to be a manufacturing defect within the scope of the warranty, and the other was a small part failure -- ESA took care of both quickly and efficiently. Today, I had my summer A/C checkup with Ben Griswold and John M., and they were friendly, professional, and helpful. Thanks, ESA!
We have been using ESA for our apartment for around five years and have been really happy with their service. Ben Griswold and John Manos were just here and they did a great job for us - checked the equipment in the apartment and on the roof and answered all of my questions.
Sabina Taj
Sabina Taj
1686949713
Tarrence Morgan is amazing!
Darnell C
Darnell C
1686597338
We get great service from this company. The tech Tarrence has been very professional and reliable in explaining everything being done. His knowledge and experience makes a difference!
Mr. Griswold was professional and took the time to explain my HVAC system to me. I highly recommend!
Tarrence was great! Quick and easy diagnosis and fix. AC is working well now.
Lance Johnson
Lance Johnson
1686163512
Rachid Chaoua
Rachid Chaoua
1685976432
Tarrence did a great job repairing our AC. They came out within three hours of calling for repair service
Joe Willmott
Joe Willmott
1685885445
Steve Gibson
Steve Gibson
1685550110
Tech arrived on time, was professional and very thorough. I've had nothing but great service from this company over the years since 2010 when they replaced our entire HVAC system.
Brian Bunk
Brian Bunk
1685524951
Had a new outside A/C unit and air handler installed by Environmental Systems. Very pleased with the job performed, area was left spotless. The installation team of 3 men answered any question I had and took time to explain the parts and pieces being installed. Job well done.
Stacey M
Stacey M
1685494732
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